What is IT support? The IT Support team maintains the computer networks of all types of organisations, providing technical support and ensuring the whole company runs smoothly. IT Support monitors and maintains the company computer systems, installs and configures hardware and software, and solves technical problems.
IT support is sometimes known simply as technical support and is a service where businesses offer help with computer technology to those who need it. Usually, IT support is used to help solve specific problems a person, or company, may be having, rather than providing any training, qualifications or courses.
IT Support Is Important. Businesses today need technology. It plays an essential role in any organisation, big or small. If your technology fails the effects on your business can be catastrophic; but IT support is about prevention and compliance as well as solving problems when they arise
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